Returns & Exchanges
At 2819 Store, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We strive to make the process as seamless as possible to ensure your wardrobe always fits your lifestyle.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are intact and including a copy of your packing slip.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing